Impeccable HR is committed to provide customized and best services to our prestigious clients within a defined deadline.
The company’s endeavor is to become more and more trustworthy and valuable for clients through the best practices and resources to promote partnership, growth, and services.
As a service provider, client satisfaction is our prime requirement in order to excel in the competitive market and to achieve this, carrying out client survey is a mandatory process of the company which is closely monitored by the top level management.
Surveys are conducted to collect data about every aspect of client servicing including the courteous and professional behavior of our service team, their communication skills, on time delivery/response timing in fulfilling the client requirements. We keep a regular update on the knowledge of our team towards HR services and take the help of clients via these surveys to access the ground reality.
The client response submitted via these surveys is the feed for working machinery of our management process. The client’s response is scrutinized, sorted out and then passed on to the relevant teams through their team leaders. The teams are further trained for improvements and neutralizing drawbacks if any, based on these surveys.
To ensure the world class practices is followed by our team, their annual appraisal and performance is based on the client’s feedback. This process makes sure that the company’s focus always remains positive towards the ultimate goal – Client’s satisfaction.
We aim at delivering the best solutions to our clients’ needs by helping them to build predictability in hiring, increase productivity and less attrition by providing the right alignment of HR in business.
We add value by providing analytical survey, market intelligence and mapping, which helps our clients to make right business decisions.